ORDERS & PAYMENTS

WHAT PAYMENT METHODS DOES MADELINETOSH ACCEPT?

Visa, MasterCard, American Express, Discover, JCB, Diners Club, Paypal, Amazon Payments, Merchandise Credits. (We don't accept gift cards at this time but we're workin on it)

CAN I REQUEST MY YARNS BE WOUND?

No, due to the large volume of orders we do not wind skeins. They also travel safer in skein form.

HOW DO I TRACK MY ORDER?

Upon shipment you will receive an email providing a clickable link with your tracking information, for domestic shipments. International shipments that selected USPS Priority shipping will receive tracking as well.

CAN I CHANGE THE QUANTITY OR COLOR OF YARN I ORDERED AFTER ITS BEEN PLACED?

Often times yes, email shop@madelinetosh.com to see what your options are!

DO YOU COMBINE ORDERS FOR SHIPPING?

We automatically combine orders placed on the same day shipping to the same address. Multi-day orders are not combined.

HOW DO I RETURN MY ORDER?

See here.