Privacy Policy

Information we collect about you

Any personal information you provide to us is maintained on secure servers and our internal systems. We collect information when you register online for our clubs, or update your account, communicates with our customer service representatives, opt-in to receive our emails, join our social networking sites. This information may include, but is not limited to, your contact information (for example, your name, email address, billing and shipping addresses and phone number) and your credit card information.

Your California rights

Madelinetosh collects various types of personal information about you both online and offline, as described in this privacy policy. Under California law, customers of Madelinetosh who are residents of California may request certain information about our disclosure of personal information during the prior calendar year to third parties for their direct marketing purposes. To make such a request, please write to us at the following address:

Madelinetosh

7515 Benbrook PKWY

Benbrook TX 76126

Alternatively, you may send us an email at info@madelinetosh.com with the words “California Privacy Rights” in the subject line.

How we use this information

When you supply your postal address, we maintain a record of your purchases made on our website and combine this with information you have provided over the phone in order to serve you better. We may combine information you provide with demographic information and information that is publicly available. We may also use information about your product preferences and interests in order to improve our site design and enhance your shopping experience. If you communicate with our customer service representatives, we will use the information you convey to respond to your requests and serve you better.

You should also be aware that we may disclose specific information about you if required to do so by law, governmental request, process or court order or based on our good faith belief that it is necessary to conform or comply with such law, request or court order or to protect the users of our websites or the public.

Marketing email communications

At various points on our websites, you have the option to join our email list and receive information about our products. If you do not wish to receive Madelinetosh  marketing emails, you may opt out by clicking on the unsubscribe link found at the bottom of all Madelinetosh emails, or you may email customer service at info@madelinetosh.com with the following:

  • The phrase “no Madelinetosh email” in the subject line
  • Your name and email address

Or you may contact us by phone at (877) 546-3066, 8:00AM-5PM Central time

Please be aware that it can take up to 3-5 business days to remove you from our marketing email lists.

Cookies and web beacons

Cookies are small data files that are automatically stored on your computer when you visit our websites. Cookies are used to track the pages of the websites you’ve visited and do not retain any personally identifiable information such as your name, address or any financial information. We may use cookies to enable you to use certain website features, remember the items in your shopping cart, store your preferences, recognize you when you return to our website, track your orders, and monitor and maintain information about your use of our websites. By using our websites, you consent to our placement of cookies on your computer.

You may occasionally get cookies from our business partners or other third parties. We have no access to or control over these cookies.

Most internet browsers automatically accept cookies, but if you do not wish to have cookies on your system, you can set your browser preferences to refuse them or to alert you when cookies are being sent. In order to disable cookies, please consult your browser’s “help” section for instructions. Additionally, if you have an Adobe Flash player installed on your computer, your Flash player can be set to reject or delete Flash cookies. If you choose to decline cookies, you may not be able to fully experience the features of our websites.

Web beacons are small strings of code that are placed in a web page or in an email message. They are sometimes called “clear GIFs” (Graphics Interchange Format) or “pixel tags”. Web beacons are most often used in conjunction with cookies to track activity on our websites. When you visit a particular web page, web beacons notify us of your visit. Since web beacons are used in combination with cookies, if you disable cookies the web beacons will only detect an anonymous website visit. When used in an email, Web beacons enable us to know whether you have received the email.

Privacy of young children

Madelinetosh is concerned about the privacy of young children and we do not knowingly collect any personal information from a child under 13. We do not sell products for purchase by children and all children’s products we sell are for purchase by adults only.

Security

The security of your information is very important to us.

Once you enter the checkout page your computer will begin communicating with our server in secure mode. While we implement high security measures on our site, please note that 100% security is not always possible. You play a role in protecting your information as well.

Accessing our web sites from outside the US

If you are visiting madelinetosh.com from a location outside of the United States, you will be connected through and to servers located within the United States. All online orders will be accepted and fully processed in and shipped from the United States and all information you provide will be securely maintained on web servers and our internal systems located within the United States. By providing your information to us, you agree that all personal information will be used in accordance with this privacy policy and pursuant to U.S. law.

Privacy policy updates

We may update our privacy policy from time to time. Whenever we make a change, we will post the updated policy at this site and we encourage you to check our policy periodically. If we make a material change to our privacy policy that would lessen your privacy rights, we will either continue to honor our prior policy for information that we collected when it was in force, or we will ask for your consent to the change. If you have any questions or concerns regarding our privacy policy, please contact us:

  • By email: info@madelinetosh.com
  • By phone: (877) 546-3066
    8:00AM-5:00PM Central Time
  • By fax: (817) 244-2394
  • By mail:
    Madelinetosh
    7515 Benbrook PKWY
    Benrbook TX 76126

Effective as of June 01, 2011.

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