PRIVACY POLICY

Information we collect about you

Any personal information you provide to us is maintained on secure servers and our internal systems. We collect information when you register online for our clubs, or update your account, communicates with our customer service representatives, opt-in to receive our emails, join our social networking sites. This information may include, but is not limited to, your contact information (for example, your name, email address, billing and shipping addresses and phone number) and your credit card information.

Your California rights

Madelinetosh collects various types of personal information about you both online and offline, as described in this privacy policy. Under California law, customers of Madelinetosh who are residents of California may request certain information about our disclosure of personal information during the prior calendar year to third parties for their direct marketing purposes. To make such a request, please write to us at the following address:

Madelinetosh

3430 Alemeda Street, STE #229, 

Fort Worth, TX 76126

Alternatively, you may send us an email at info@madelinetosh.com with the words "California Privacy Rights" in the subject line.

How we use this information

When you supply your postal address, we maintain a record of your purchases made on our website and combine this with information you have provided over the phone in order to serve you better. We may combine information you provide with demographic information and information that is publicly available. We may also use information about your product preferences and interests in order to improve our site design and enhance your shopping experience. If you communicate with our customer service representatives, we will use the information you convey to respond to your requests and serve you better.

You should also be aware that we may disclose specific information about you if required to do so by law, governmental request, process or court order or based on our good faith belief that it is necessary to conform or comply with such law, request or court order or to protect the users of our websites or the public.

Marketing email communications

At various points on our websites, you have the option to join our email list and receive information about our products. If you do not wish to receive Madelinetosh  marketing emails, you may opt out by clicking on the unsubscribe link found at the bottom of all Madelinetosh emails, or you may email customer service at info@madelinetosh.com with the following:

  • The phrase "no Madelinetosh email" in the subject line

  • Your name and email address

Or you may contact us by phone at (817) 249-3066, 8:00AM-5PM Central time

Please be aware that it can take up to 3-5 business days to remove you from our marketing email lists.

Privacy of young children

Madelinetosh is concerned about the privacy of young children and we do not knowingly collect any personal information from a child under 13. We do not sell products for purchase by children and all children's products we sell are for purchase by adults only.

Security

The security of your information is very important to us.

Once you enter the checkout page your computer will begin communicating with our server in secure mode. While we implement high security measures on our site, please note that 100% security is not always possible. You play a role in protecting your information as well.

Accessing our web sites from outside the US

If you are visiting Madelinetosh.com from a location outside of the United States, you will be connected through and to servers located within the United States. All online orders will be accepted and fully processed in and shipped from the United States and all information you provide will be securely maintained on web servers and our internal systems located within the United States. By providing your information to us, you agree that all personal information will be used in accordance with this privacy policy and pursuant to U.S. law.

Privacy policy updates

We may update our privacy policy from time to time. Whenever we make a change, we will post the updated policy at this site and we encourage you to check our policy periodically. If we make a material change to our privacy policy that would lessen your privacy rights, we will either continue to honor our prior policy for information that we collected when it was in force, or we will ask for your consent to the change. If you have any questions or concerns regarding our privacy policy, please contact us:

  • By email: info@madelinetosh.com

  • By phone: (817) 249-3066
    8:00AM-5:00PM Central Time

  • By fax: (866) 666-9576

  • By mail:
    Madelinetosh
    3430 Alemeda Street, STE #229,
    Fort Worth, TX 76126

Effective as of January 2016.