ORDERS & PAYMENTS

WHAT PAYMENT METHODS DOES MAD | TOSH ACCEPT?

Visa, MasterCard, American Express, Discover, JCB, Diners Club, Paypal, Amazon Payments, Merchandise Credits. (We don't accept gift cards at this time but we're workin on it)

CAN I REQUEST MY YARNS BE WOUND?

No, due to the large volume of orders we do not wind skeins. They also travel safer in skein form.

HOW DO I TRACK MY ORDER?

Upon shipment you will receive an email providing a clickable link with your tracking information, for domestic shipments. International shipments that selected USPS Priority shipping will receive tracking as well.

CAN I CHANGE THE QUANTITY OR COLOR OF YARN I ORDERED AFTER ITS BEEN PLACED?

Often times yes, email shop@madelinetosh.com to see what your options are!

DO YOU COMBINE ORDERS FOR SHIPPING?

We automatically combine orders placed on the same day shipping to the same address. Multi-day orders are not combined.

HOW DO I RETURN MY ORDER?

See here.