ORDERS & PAYMENTS
WHAT PAYMENT METHODS DOES MAD | TOSH ACCEPT?
Visa, MasterCard, American Express, Discover, JCB, Diners Club, Paypal, Amazon Payments, Merchandise Credits. (We don't accept gift cards at this time but we're workin on it)
CAN I REQUEST MY YARNS BE WOUND?
No, due to the large volume of orders we do not wind skeins. They also travel safer in skein form.
HOW DO I TRACK MY ORDER?
Upon shipment you will receive an email providing a clickable link with your tracking information, for domestic shipments. International shipments that selected USPS Priority shipping will receive tracking as well.
CAN I CHANGE THE QUANTITY OR COLOR OF YARN I ORDERED AFTER ITS BEEN PLACED?
Often times yes, email firstname.lastname@example.org to see what your options are!
DO YOU COMBINE ORDERS FOR SHIPPING?
We automatically combine orders placed on the same day shipping to the same address. Multi-day orders are not combined.
HOW DO I RETURN MY ORDER?